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Retirement Direct Limited is authorised and regulated by the Financial Services Authority (FSA), registration number 183942. For further details please refer to the FSA register (http://www.fsa.gov.uk/register/home.do).
Retirement Direct Limited is registered in England No, 03765660. Registered Office: Kingfisher Court, Plaxton Bridge Road, Woodmansey, Beverley, HU17 0RT.
In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us:
In writing: The Compliance Officer, Retirement Direct Limited, Parsonage Farm, Langley Park Road, Iver, Buckinghamshire, SL0 0JW or by phone: 01753 653331
For your further protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’). Please be assured we treat complaints very seriously.
We are covered by the Financial Services Compensation Scheme (‘FSCS’). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Most types of investment business are covered for up to a maximum limit of £50,000. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS. www.fscs.org.uk/consumer
